Professional Services

BSM Wireless' professional services team is committed to working with you to implement fleet management best practices within your organization. From return on investment analysis, to solutions engineering and process design, through to integration, installation and training, we will ensure your investment in our software and hardware yields substantive returns in the shortest possible time frame.

Fleet Management Integration

BSM Wireless’ professional services team can work with your organization to integrate our Sentinel FM and Fleetpulse software with existing third-party fleet management solutions including back-office dispatch, mobile data terminals, LTL applications, routing, and messaging. Third-party integration solutions enable you to leverage your existing fleet management investments and provide a more cohesive and seamless solution which reduces maintenance costs while ensuring consistent application and enforcement of policies and business rules.

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On-Site or Online Training

Maximize user knowledge and expertise and accelerate adoption of BSM Wireless’ fleet management solutions through comprehensive onsite training programs. Our experts can conduct training courses online or at your facility. Performance-based training programs are tailored to your company’s specific business process and team roles and focuses on day to day tasks and the efficiencies and improvements made possible by BSM Wireless software.

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Solutions Engineering

Every organization's business challenges are unique. BSM Wireless’ professional services team will work with you to tailor a solution to meet your specific business needs and requirements. Our goal in each customer implementation is to maximize performance, optimize efficiency and deliver dramatic return on investment. As your needs change or evolve, BSM will adapt the solution accordingly. Our solutions engineering methodology includes an assessment of your business needs, followed by a tailoring of components to specifically address your business challenges. BSM Wireless’ professional services team will also customize reports, mapping details, alarm and alert procedures and integrate our software into your existing back-office technology environment.

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Installation & Implementation

Each BSM Wireless technician is an in-house installer. They are extensively trained on our software systems, hardware and supporting technology to maximize the quality of your installation. BSM Wireless technicians fully equip, test and troubleshoot the systems and hardware installation for each vehicle, and create individual operating manuals for each unique vehicle installation, providing background information on the installation procedures, hardware configuration, and instructions on hardware repairs. Installation is performed on site by our qualified BSM Wireless technicians so vehicles never need to leave the yard.

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